Community Services - First Community Health & Care

Orchard House Unit 8a, Orchard Business Centre, Bonehurt Road, Salfords, Redhill, Surrey, RH1 5EL
 
29,497 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Continence Service
17th May 2024


Faye Witherden was fantastic at my appointment yesterday. Her manner throughout was exemplary. I was able to feel relaxed about the things we discussed and talk openly. Really felt she was there to help and advise me! Thankyou Faye!

Suggested improvements
Nothing really. It was my first visit to caterham too! All the staff were very pleasant and helpful

Experience
Dignity/Respect
Involvement
Information
Staff
Understanding condition
Manage condition specialist nurse
 
Review of Health Visiting
17th May 2024


I have been a few times now and everyone is always friendly and helpful

Suggested improvements
Nothing

Experience
Dignity/Respect
Family Involved
Information Needed
Health Visitor Kindness
Confidence Health Visitor
Health Visitor Introduce
 
Review of Health Visiting
17th May 2024


Staff were fantastic.

Suggested improvements
Nothing

Experience
Dignity/Respect
Family Involved
Information Needed
Health Visitor Kindness
Confidence Health Visitor
Health Visitor Introduce
 
Review of School Nurse (for injections)
17th May 2024


They were friendly and kind. Everyone we spoke to was warm and understanding and gave good care.

Suggested improvements
No

Experience
Dignity/Respect
Family Involved
Information Needed
Health Visitor Kindness
Confidence Health Visitor
Health Visitor Introduce
 
Review of School Nurse (for injections)
17th May 2024


We were greeted beautifully and treated respectfully, ample parking and clean venue, the best experience bearing in mind we were here for injections

Suggested improvements
Nothing

Experience
Dignity/Respect
Family Involved
Information Needed
Health Visitor Kindness
Confidence Health Visitor
Health Visitor Introduce
 
Review of School Nurse (for injections)
17th May 2024


Thank you for a smooth visit, perfect balance of key information and getting vaccine done swiftly.

Suggested improvements
Easier navigation of the booking portal, there wasn’t a link on the children and family health Surrey I could locate. Visit to clinic was brilliant.

Experience
Dignity/Respect
Family Involved
Information Needed
Health Visitor Kindness
Confidence Health Visitor
Health Visitor Introduce
 
Review of Physiotherapy (in your home)
13th May 2024


Marek was an amazing physiotherapist. People I speak to about him and what we do say they have never known a physio so thorough. He was unbelievably kind, caring and understanding. Great at motivating me and never sounding condescending. He praised when praise was called for and corrected apparatuses wrongly given by hospital. I cannot praise Marek enough, I really can’t. I hope he reads this and realises the difference he makes to people’s lives. It was a joy and a pleasure to work with him.

Suggested improvements
There is nothing that could have been done better. Marek exceeded all expectations massively.

Experience
Dignity/Respect
Involvement
Information
Staff
Rehabilitation goals
Therapy benefit
Contact Information
 
Review of Redhill Care Collaborative Network
12th May 2024


I am writing on behalf of my father who is under the care of the palliative care team. All the nurses have been excellent, kind, professional, respectful, and the useful information Khadijah gave us prepared us for what is to come. The team responded quickly to my Dad's care needs and supported both my Dad and our family, in the care they gave.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Nurse introduction
Treatment Manage Condition
Quality of life
 
Review of Community Stroke and Neuro Rehabilitation Team
9th May 2024


All the staff that came to see us, were friendly and really helpful. This score is given because of the great support we had. Contact was good.

Suggested improvements
Nothing that I can think of.

Experience
Dignity/Respect
Involvement
Information
Staff
Rehabilitation goals
Therapy benefit
Contact Information
 
Review of School Nurse (for injections)
8th May 2024


Nurse were very nice and understanding.

Suggested improvements
Nothing.

Kindness
Understanding
Listening
Safe
Experience
 
 
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Resources

Short link to review Community Services - First Community Health & Care: http://iwgc.net/ela29