Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2024-06-14 Person 5 5 0

The woman who gave my vaccine was very friendly and really respectful. Felt totally at ease.

N.a

Community Services - Essex Partnership University NHS Foundation Trust 2024-06-14 Person 5 5 0

Judith was very kind and kept me up to date on my appointments. :)

I have no complaints.

Community Services - Essex Partnership University NHS Foundation Trust 2024-06-14 Person 5 5 0

Everything was good - Kay was fantastic.

Nothing

Community Services - Essex Partnership University NHS Foundation Trust 2024-06-14 Person 5 5 0

I just felt supported all the time by Kay who listened and helped me when I felt no one else was bothering with me.

Excellent service.

Community Services - Essex Partnership University NHS Foundation Trust 2024-06-13 Person 5 5 0

Sothend A&E was really good & act quickly to help me . The mental health nurses are really helpful & they've told me that i needed to start medication. Then my gp Dr. Osman (central surgery) started my therapy with lower dose then increase it & tried different approached which really help me & let me rest ,until now i'm still on medication but i felt much better now.

I know that mental health issue is complex & the waiting list is still long. I'm still on the WL,hope they will contact the patient rather than the patient keep waiting.

Community Services - Essex Partnership University NHS Foundation Trust 2024-06-13 Person 5 5 0

The team of 2 nurses came at 7.30&8pm to see my 98yr old Dad. I can honestly say that he has never been treated so professionally in his own home. They gave him the most thorough examination, exploring every avenue to enable them to find reasons for his condition. Their kindness and patience to him was wonderful. They also were very kind to me and my husband whilst we were very anxious. It was incredible to see them work. Although the last nurse left at 10pm I received a phone call later explaining that she had received the blood test results and explained she would return to see my Dad the following day. The following day my Dad had a fall just before she arrived. Again her examination, patience and kindness were exceptional . She explained everything clearly and took her time to ensure that he and me understood everything. We didn’t feel that she needed to rush off before we were totally happy with what was happening. Brilliant. I can’t praise this Team enough.

On the second visit after setting up a Carers Package for my Dad it would have been helpful to have given their contact details. However no problem as I can call the Team number to get this information.

Community Services - Essex Partnership University NHS Foundation Trust 2024-06-13 Person 5 5 0

Brilliant service today and on going training to look after myself in a better way with new technology

Nothing I can think of

Community Services - Essex Partnership University NHS Foundation Trust 2024-06-13 Person 5 5 0

I became very unwell with my mental health but was nervous to reach out for help. I was introduced to Alice, Helen and Simon. They were all so kind and I could feel how much they wanted to help me. It took me a while to trust them fully but I'm glad I finally did because they have helped me turn my life around. After 3 years of their support I now feel happy again and excited by what life has to offer. I can honestly say that without their help I'm not sure I would still be here. I owe my life to them. It will be incredibly hard to say goodbye to them.

As I was so unwell it took me a long time to engage with the service due to paranoia, which ultimately meant I had less time with them. I know the service is only for 3 years but I kinda wish the 'clock' would have started when I accepted the help rather than when I was referred. Luckily for me this was however enough time to start to feel better. But for some they may need longer?

Community Services - Essex Partnership University NHS Foundation Trust 2024-06-13 Person 5 5 0

Very pleased with everything many thanks

All excellent

Community Services - Essex Partnership University NHS Foundation Trust 2024-06-13 Person 5 5 0

i have 2 daughters who both attend speech therapy in Hadleigh and Rayleigh clinics by Jenny, Jo & Katy and all three staff members have been great, they have really helped boost my 10yr olds confidence and helped give advice of activities we can do at home to improve speech and understanding speech, thanks sooo much ladies!