Community Services - Essex Partnership University NHS Foundation Trust

The Lodge, Lodge Approach, Runwell, Wickford, Essex, SS11 7XX
 
6,457 reviews

Reviews

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Dignity/Respect
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Information
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Staff

Reviews

 
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Review of Call and Recall (Community & School Aged Immunisation Service)
15th June 2024


All good

Suggested improvements
Very good

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Mental Health Liaison Basildon - BTUH Wards
14th June 2024


In the past month I experienced the stay in the hospital and I can say that I was impressed how well I was treated by the medical staff. The nurses were kind, helpful and very friendly. I want to thank to Doctor Mo who treated my case with kindness and compassion. He offered me a great support when I was at my lowest and worked every day to ensure that all my needs are met. He was responsive every single time when my husband and I had an enquiry. Doctor Mo is a professional who cares about his patients and is committed to provide the best care for them. I am grateful that I met Doctor Mo who helped me to go through a difficult time in life.

Suggested improvements
-

Experience
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Staff
Safe
Safety of care
 
Review of Therapy for You (NHS Talking Therapies) NE Essex
14th June 2024


The service has definitely Helped me with my situation. While the online CBT was ok (generic), the In person (over phone) sessions changed things.

Suggested improvements
Less of a delay in starting phone sessions. After first contacting you, would have been nice, but understandable as you are busy.

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Maternity Vaccinations - Southend
14th June 2024


A brilliant service - Fran was great!

Suggested improvements
Nothing - Fran was great!

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of SS9 Mental Health PACT
14th June 2024


Don’t really know what to put

Suggested improvements
For the waiting lists to not be as long so the patient can get the right care that’s needed sooner

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Maternity Vaccinations - Southend
14th June 2024


Great service, so handy for working mothers, lovely member of staff - thank you

Suggested improvements
No - drop in vaccine service is brilliant

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Maternity Vaccinations - Southend
14th June 2024


Brilliant quick service

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of SS9 Mental Health PACT
14th June 2024


Caitlin was excellent. She listened and made me feel valued and respected. She always got back to me when she said she would, as a result of this I felt confident and was able to trust her.

Suggested improvements
The time waiting for appointments for assessments after referral by Caitlin.

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Maternity Vaccinations - Southend
14th June 2024


Really lovely lady, explained everything she was doing and felt very comfortable

Suggested improvements
Have a sign on the door to let you know they are with a patient - you don’t know if they know you are there or not

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Maternity Vaccinations - Southend
14th June 2024


Very pleased with my experience

Suggested improvements
NA

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
 
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Resources

Short link to review Community Services - Essex Partnership University NHS Foundation Trust: http://iwgc.net/eopdz