Community Services - Essex Partnership University NHS Foundation Trust 2024-05-01 Person 5 5 0

I brought my child, Amelia Hodey, in on the 27th April to the Hermit Youth centre in Brentwood to have her vaccination. She had missed three vaccinations at school as she has a fear or needles and refused to have them done. She is also autistic and gets very anxious about anything health related. I explained on the telephone before her appointment and was assured that we would get a longer appointment. When we arrived the nurse sat Amelia down and calmly explained what injections she needed and that she wouldn’t do anything without telling her first. Amelia was very anxious and said she would only have one injection today so we agreed for her to just have the meningitis vaccination for now and she could come back at a later date to have the others. The nurse was so kind and patient and spent ages calmly talking to Amelia and putting her at ease. It actually took 45 minutes for Amelia to finally let the nurse give her the injection but even so the nurse was incredibly patient with her (even when I was beginning to lose my patience!!) I don’t remember the nurses name but I just wanted to say that she did a brilliant job and we are so grateful for her kindness and patience that day.

Nothing, the staff were fantastic!