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9th September 2022


To help improve the service or let them know they did a good job

Suggested improvements
Therapy sessions with more focus on what and why it happened I wanted to understand what lead to the event to prevent it in future but didn’t get much material, also when I accidentally missed an appointment I wasn’t given anyway to contact her to apologise and set up a new session

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care