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18th April 2024


It is so refreshing feeling like I have been heard! James is the perfect person to be in this role. He shows great empathy and understanding. He was very clear and made sure I understood the "why and why nots" of my assessment and treatment options. He is a great asset to this organisation!

Suggested improvements
Nope! Re: Longstanding condition question below, wasn't sure whether to tick mental health condition as that's what is being assessed :)

Experience
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Involvement
Information
Staff
Safe
Safety of care