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28th March 2024


T4U offered me a safe space in which I was able to begin the process of healing after a significant life change. My therapist, Julia, listened, really listened, and gently helped me better understand myself. She helped me to navigate my spiraling emotions of raw grief, loss, stress, depression and anxiety. My journey has just begun, but knowing this service is available to me is a huge relief. T4U offered me a lifeline at a time when I was really struggling. My gratitude has no words. Even the receptionists were kind.

Suggested improvements
no, everything else about the service, such as the text and email updates, explanations, booking, length of sessions and waiting times were all totally satisfactory.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care