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28th April 2024


Hi feel the southend liaison team treat me as a person and not just a number I feel supported by all the team and I am worked with, with my care plan and the treatments and options going forward. I cannot fault the service unlike some units I've visited the support I get in my time of crisis is incredible.

Suggested improvements
Unfortunately there isn't anything that could have been done better apart from different units working to the same standard.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care