Community Services - Essex Partnership University NHS Foundation Trust

The Lodge, Lodge Approach, Runwell, Wickford, Essex, SS11 7XX
 
6,099 reviews

Reviews

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Reviews

 
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Review of Essex Children's Immunisation - South West Essex
31st May 2024


All details were explained to my daughter. I had a moment & the lady was lovely to me too.

Suggested improvements
Nothing, it was very good service

Experience
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Safety of care
 
Review of Essex Children's Immunisation Team - Mid Essex
31st May 2024


We travelled to the lodge in Wickford to have my daughter’s HPV vaccination she is prone to fainting and she was treated so well by nurse Sally. She handled the vaccine well. And didn’t have any problems and managed to leave with good confidence.

Suggested improvements
N/A

Experience
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Safe
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Review of Therapy for You (NHS Talking Therapies) NE Essex
31st May 2024


Couldn’t get a therapist to actually go through with the therapy

Suggested improvements
Got a therapist to stick to when she’s meant to call

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Safe
Safety of care
 
Review of Therapy for You (NHS Talking Therapies) NE Essex
31st May 2024


My therapist has been absolutely fantastic. I have received great support, care and overall service from Sam. I would highly recommend the service to anyone who is still on the fence and wondering if therapy can help them. The answer is yes, it can.. they just need to trust the process and reach out.

Suggested improvements
It would be helpful if the face to face sessions could be also offered outside of 9-5 Mon - Fri timeframes. For some it could be difficult or out of possibility to accommodate those sessions due to the conflict with their own working arrangements. Exploring more flexibility with it would be recommended.

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Safety of care
 
Review of Essex Children's Immunisation - South West Essex
31st May 2024


Appointment was rescheduled for my child to feel more comfortable having the immunisation, nurse was really kind and chatty helped made him feel at ease. Text messages were sent to remind if appointment etc.

Suggested improvements
Our experience was fine - nothing needed changing Thank you

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Review of EIP Psychological Services - Southend & Rochford
30th May 2024


Couldn't have asked for more! The team were outstanding and are an absolute credit to the NHS and Mental Health department!!! Thank you all so much for your support. So caring and understanding and gave me everything I needed to make a full recovery and come back even stronger!

Suggested improvements
Nothing - Everything was covered

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Review of West Essex Integrated Mental Health Service
30th May 2024


Simone was absolutely fantastic, I'm so grateful to of had the pleasure to work with her. In my 6 sessions we accomplished so much and I see so much growth in myself and am thankful for the tools she's gave me. She created a safe space for me to be able to feel vulnerable In sharing, and was a really good listener. She was empathetic, compassionate, kind, everything you could ask for In a coach. Thank you so much!

Suggested improvements
Nothing, she was amazing!!

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Review of Care Experience Children & Young People
30th May 2024


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Review of Castlepoint and Rochford Rayleigh - CPR Primary Care Mental Health Team.
30th May 2024


I felt at ease and was very happy with the outcome

Suggested improvements
It couldn't have gone better

Experience
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Review of Essex Children's Immunisation Team - Mid Essex
29th May 2024


Exceptional care and attention to my son today . He was really nervous having had nightmare stories from his school friends. He came out from his appointment with a smile ☺️ Thank you to the lovely team at Witham ❤️

Suggested improvements
Maybe a supply of biccies at the end....for nervous mums

Experience
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