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3rd May 2024


I had my first appointment with Kasha. it's the first time i feel anyone has really listened to me and understood me. She made me feel there was hope and made me understand, in a very kind way, that i have to make changes. I had another appointment today with maggie. She undesrtood that i didn't want a list of exercises and wanted advice on what i can do within my busy schedule. I felt listened to and had a clear plan at the end of the consultation - most importantly i didn't have exercises to do but i do have positive stuff to work on that i think is acheivable.

Suggested improvements
Nothing - i'm looking forward to the workshops

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care