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Written by a NHS patient
17th October 2022


My daughter was referred to The Lighthouse Childrens Centre for an ADHD Assessment. We had a horrible meeting with a very Rude Doctor who made inappropriate comments about my own SEN conditions which were not relevant to the meeting. We waited 10 weeks for a report from LHC about our meeting without knowing the outcome, and only received the report after numerous phone calls and complaints. It's now been 5 months since our initial appointment, we weren't offered any of the additional support as mentioned on their website, and only put forward for further assessments after I pushed for them, which she was then diagnosed with. There was no multi-disciplinary management of her case as mentioned on their website and we've been forced to continue with the Doctor I have reputedly asked to be removed from her case. We're still waiting for clarification on further assessments and have been offered no support at all - I'm disgusted with the level of treatment my daughter has received and as a result is not receiving adequate SEN support as school.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe