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25th April 2024


Staff were very caring & were focused 100% on what I needed especially during a very difficult period.

Suggested improvements
After initial review & completing an online course over 3 weeks, my date for assessment took around 4 months. During this time it would have been helpful to have had some contact with the service instead of left wondering & worrying what was happening.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care