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11th April 2024


The help, advice and support I received while under the care of Kim Young was exemplary in all respects. She was very sympathetic and attentive to my needs and to my circumstances and kept me informed at all stages. This mirrors the treatment and care that I have received from all of the members of staff that I have been in contact with during my time in the Southend area. My experiences could not have been better.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care