Community Services - CSH surrey

Dukes Court, Duke Street, Woking, GU21 5BH
 
8,218 reviews

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Page 14 of 756
 
Review of Walk-In Centre - Ashford
18th May 2024


Polite staff

Suggested improvements
.

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Review of Walk-In Centre - Ashford
18th May 2024


It was better than expected Speed was better than expected

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Review of Walk-In Centre - Woking
18th May 2024


because we were waiting for an hour and we still never got called in even though there was no patients in the doctors room

Suggested improvements
less waiting time especially with people and families add some machines for food and snacks as wait is so long

Experience
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Review of Walk-In Centre - Woking
18th May 2024


The service provided was generally excellent.

Suggested improvements
On arriving at the centre on Tuesday 14/5 at 11am I have two leg dressings replaced and having been driven from West Byfleet I was informed that there were no staff available due to sickness and to come back in 2 hours. My driver had to bring me home and come back with me later. I know staff sickness cannot be avoided but there should be adequate cover!!

Experience
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Review of Walk-In Centre - Woking
18th May 2024


na

Suggested improvements
na

Experience
Dignity/Respect
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Benefit
 
Review of Walk-In Centre - Woking
18th May 2024


na

Suggested improvements
na

Experience
Dignity/Respect
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Cleanliness
Staff
Benefit
 
Review of Walk-In Centre - Woking
18th May 2024


every member of staff were amazing receptionist ( curly hair ) / x ray lady / sheila who did the cast and Anne were so professional - a credit to the NHS

Suggested improvements
na

Experience
Dignity/Respect
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Review of Walk-In Centre - Woking
18th May 2024


Overall service is good except long wait time

Suggested improvements
improve wait time

Experience
Dignity/Respect
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Staff
Benefit
 
Review of Walk-In Centre - Woking
18th May 2024


nurse was carinf and pleasant she gave clear diagnosis and clear instructions about what i should do

Suggested improvements
na

Experience
Dignity/Respect
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Cleanliness
Staff
Benefit
 
Review of Walk-In Centre - Woking
18th May 2024


poor staff were so busy only 2 people working today with 50 + in waiting room Jenny was incredibel very reassuring professional caring and experienced ,my daughter was so looked after

Suggested improvements
na

Experience
Dignity/Respect
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Page 14 of 756
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