community-services-barking-havering-and-redbridge-university-hospitals-nhs-trust

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
27,322 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 67 of 3141
 
Review of Loxford Polyclinic Outpatients Department
4th December 2023


Fortunate enough to get an appointment through online booking. This meant that I was seen within 5 minutes. The appointment was not rushed, staff were kind and the clinic was clean.

Suggested improvements
Would have been great to get a smear test done at the same time.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Rating not given.
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
29th November 2023


The clinic is welcoming, modern, restful. The appointment system is good, much better than walk-in.

Suggested improvements
Cannot think of anything.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
29th November 2023


I had great experience

Suggested improvements
So far so good

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
28th November 2023


The madam explained which kind of contraception is better for me. She asked me a lot of questions to determine what is good for me at the moment, cause I am a breastfeeding mom. The specialist worke kindly and was respectful with us.

Suggested improvements
All the things was very good.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
28th November 2023


Excellent

Suggested improvements
Na

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
28th November 2023


The lady who treated me was absolutely lovely, caring and polite.

Suggested improvements
Can’t think of anything.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
28th November 2023


Good

Suggested improvements
Good

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Rating not given.
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
27th November 2023


My consultant Sonny was extremely kind and inclusive making me feel safe, I go to BSH regularly and all of the staff there are absolute bundles of sunshine and I'm very grateful for all of them. The lovely woman too who administered my injection was very kind and made me laugh a lot making me feel safe. 10/5 stars for the quality and care

Suggested improvements
Everything was done perfectly.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
24th November 2023


I was so impressed with the making of the appointment system. When I arrived for my appointment the staff on the reception were very helpful and polite. The person who dealt with me ( I believe her name was Vera) was very professional and very informative about my treatment and the options I had regarding my treatment. The whole time I felt comfortable with what she was saying and doing. A big thank you for me

Suggested improvements
It was perfect.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
23rd November 2023


Everyone was respectful, straightforward, kind, and made an effort to make sure I was understanding everything correctly and I was comfortable.

Suggested improvements
Reception desk could have a small mic/speaker so that I can understand what the receptionist is saying clearer.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
Page 67 of 3141
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Resources

Short link to review Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust: http://iwgc.net/ems9h