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11th May 2023


I have not appreciated the level of care I have received at Brentwood community hospital. I have seen different midwives during my visits and have found the staff to be quite cold. I had an issue that was only picked up later in pregnancy and did not appreciate the way I was spoken to by the midwife before having to go on to Queens for investigation.

Suggested improvements
The staff could be more kind. The way I have been spoken to has been quite upsetting at times and has made me regret having to come here throughout my pregnancy.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse