Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-12-01 Person 5 5 0

All the staff were excellent and explained the issues

Nothing

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-12-01 Person 5 5 0

Those are the scores I think the doctor deserved. She showed great understanding and was very professional. I was on the waiting

I was on the waiting list for rather a long time, (6 months after my appointment with Dr [name removed]) but that wasn't the fault of the hospital. It's just high demand.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-12-01 Person 5 5 0

Had a personal visit with doctor in my home

Was very satisfied with the visit.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-12-01 Person 5 5 0

Lovely staff; professional, caring and informative. I was most encouraged by my visit.

Nothing.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-12-01 Person 4 5 0

Care was good and helped me with what I needed.

Met in a public place for my mental health appointment. Maybe somewhere else would allow me to open up.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-12-01 Person 5 5 0

Because each and everyone were kind and helpful it was a shame that they never had more time with me.

All I can say is you need to have more time with your people that you are caring for

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-12-01 Person 5 5 0

Everything was more than perfect and can’t believe that I didn’t have to pay for this kind of service. [name removed] ordered a walker for me and now I can walk outside . I can’t thank enough that young lady .She was always with a big smile and was bringing light in our home. I felt after a long time that someone was listening and trying to help.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-12-01 Person 5 5 0

The nurse on the phone was very helpful, and listened to my concerns over my condition.

N/a

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-12-01 Person 4 5 0

Na

All v goood

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-12-01 Person 5 5 0

I am registered blind, can only see shadow. All the visiting nurses spoke to me politely and explained what they were doing. They listened to my concerns and were all so friendly. I felt very cared for and included.

Nothing, they did everything they could - a good team of nurses.