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11th October 2023


I got to my appointment to be told I can’t have a blood test as I’m not covered for that region. Even though I live 2 minutes away. Why could I book it using my NHS number if I wasn’t eligible? Had to wait 3 weeks to still not have a blood test co ducted.

Suggested improvements
Make the online booking system only allow a patient to book where they are eligible to be treated.





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