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18th May 2024


[name removed] listens, has empathy and totally understands the Long Covid condition. His experience of working with Long Covid patients plus his own insight is invaluable and I totally respect his advice. He always give me new ideas and tools to try, and he does that with a clear view & focus on where I am at & what I need at the time. I cannot praise him highly enough. I have and am still struggled with the stressful/anxiety part of LC but [name removed] is giving me tools to help and I am using them & building them into my routine. I believe its ongoing and I have a long way to go but [name removed]s advice has made the journey a lot easier. Thankyou.

Suggested improvements
I am very happy with the LC unit and [name removed] talking groups and [name removed] one-on-ones. Maybe integrate more of the good learnings from the Royal Berks LC team into the 'living with' app. I believe that content is from King's College. Try to bring the 'living with' app up-to-date with learnings from [name removed] [name removed] e.g supplements and from other new ideas from the RBS LC groups learnings then you share your great work with more people.





Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience