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Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust
2023-10-27
Person
5
5
0
27th October 2023
survey taken from patient. Patient considers herself very lucky she is 91. [name removed] has never smoked or does not like drinkiing. Her favorite drink is tea.
[name removed] has had more trouble with the renal department than the triage - she has also switched to non paperwork with renal clinic. She tries if she can she has a fortnight before kidney blood test happens she tries to link it with inr but now she is paperless she does not get form to place with actual sample. Last time she contacted renal team 4 times and she asked for them to send her an email but they would not do this. Why?
Suggested improvements
No.