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11th October 2023


I've been trying since 29/05/23 to get a response from the waterfield practice, I tried Successfully to get a security pass,I needed some help and information sent to the home office, SIA.to date this simply hasn't happened. Its over 4 months, at this very moment, I've contacted the practice with no confidence it will be resolved. I totally respect the nhs,but can't understand why I'm being ignored.

Suggested improvements
Listen, communicate,???





Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience