Share review of Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

8th November 2023


The health visitor was kind and listened and made some great suggestions. I didn't feel judged. She was very positive.

Suggested improvements
The centre itself had a car park but wouldn't allow me to use it. There is no signs to indicate I wouldn't be able to. I only had the car seat and the rain was coming down hard. With a newborn this is just not acceptable. Some pre-warning so she wasn't wet on arrival and I wasn't struggling with the weight of the carrier. There were spaces in the car park, they just wouldn't allow me to use them. If I knew ahead of time about the parking situation I could have planned ahead better.

Staff
Listened to
Information
Involvement
Ease of use
Experience