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Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust
2023-10-11
Person
1
5
0
11th October 2023
Extremely poor & neglected by nurse in care. I was admitted as I felt suicidal due to intense pain in chest & throat which worsened after emotional distress with parents.
My throat pain was totally ignored although I was screaming our for pain killers & help with throat pain/ not being able to swallow and feeling I had a fever.
I was ignored & discharged as only my heart was considered.
I asked to have a covid test as believed the pain was too intense to be ignored.
I was told no because I didn’t have covid symptoms & to go home.
I had to speak to someone else to try & get someone to listen to me. To understand I was suicidal because of physical pain not just for no reason.
I pleaded for a covid test as felt if I was discharged & the pain I was in physically was not understood I would be suicidal.
Eventually after much neglect I was tested and found to have Covid.
This is disgusting & disgraceful.
Suggested improvements
Care. Listen.