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11th October 2023


Extremely poor & neglected by nurse in care. I was admitted as I felt suicidal due to intense pain in chest & throat which worsened after emotional distress with parents. My throat pain was totally ignored although I was screaming our for pain killers & help with throat pain/ not being able to swallow and feeling I had a fever. I was ignored & discharged as only my heart was considered. I asked to have a covid test as believed the pain was too intense to be ignored. I was told no because I didn’t have covid symptoms & to go home. I had to speak to someone else to try & get someone to listen to me. To understand I was suicidal because of physical pain not just for no reason. I pleaded for a covid test as felt if I was discharged & the pain I was in physically was not understood I would be suicidal. Eventually after much neglect I was tested and found to have Covid. This is disgusting & disgraceful.

Suggested improvements
Care. Listen.





Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience