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25th January 2022


The staff at the reception were money orientated and did not want understand that I was not a new patient.As I have been seeing Dr.N Sawyer for years prior to his move to Cleveland Clinic. Contrary to agreement at the reception and having paid my bill there and then I was then sent a bill against what was agreed at the time.

Suggested improvements
Try and understand that if a patient only sees the consultant once a year for general check up they can not be classified as a new patient if the do not see the consultant within the last 6 months.


Yes Dr. Nıck Sawyer

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience