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12th March 2022


Computer system CRASHED !! Therefore.. not able to complete treatment...Costs and inconvenience of journey (£200) and professional services ( ??)

Suggested improvements
Reading material in waiting rooms As described on notice boards in waiting rooms


Very charming support team of nurses

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience