Share review of Cleveland Clinic Portland Place Outpatient Centre

I was offered tea/coffee/water on arrival. There were plenty of staff showing me exactly where I needed to go. I was very impressed that I could go to the website the following day and communicate directly with Dr Losseff with a query following my appointment. He answered very promptly which was reassuring and much appreciated as I had concerns that needed a fairly quick response regarding a new medication.

The welcome and kindness from staff on all 3 floors I visited.

Arrival

Check In

Empathy

Delays

Rating not given.

Teamwork

Listening nurse

Communication nurse

Listening Healthcare Provider

Communication Healthcare Provider

Cleanliness

Comfort

Information

Safe

Ease of care

Treatment fees

Experience