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Cleveland Clinic Portland Place Outpatient Centre
2022-02-25
Person
3
5
0
25th February 2022
I was made to wait for TWO hours for the MRI because the nurse who "booked" me in did not follow the protocol and my visit was not in the booking system. There was another patient who had the same issue like me who was "double booked" but not in the system
Very poor indeed
Suggested improvements
Upgrade your booking system follow up with a phone call confirmation