Share review of Cleveland Clinic Portland Place Outpatient Centre

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

28th September 2022


- I cannot fault my fantastic consultant who was kind, professional and clear. Appointment was able to take place earlier than scheduled which is good.

Suggested improvements
- I think the reception staff probably need more training. They were slightly slow and didn’t seem completely focused - I think it would also be nice to have a selection of refreshments available for patients in the waiting room. If there were any I didn’t see them - I’ve found appointment arrangements a bit scatty and confusing - my appointment got shifted to another site with not that much notice


Dr Shakir was excellent

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience