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13th February 2022


Suggested improvements
There seemed to be a little confusion on the MRI/CT scan floor (the nurse taking care of the MRI did not know why my brain scan had been cancelled and was expecting me earlier). Also, I was supposed to do a chest x-ray and we only noticed that was missing at the end of the day.


Arrival
Check In
Empathy
Delays
Teamwork
Communication nurse
Listening nurse
Courtesy nurse
Cleanliness
Comfort
Food
Information
Safe
Ease of care
Treatment fees
Experience