Reviews
Reviews
Everyone was so caring and I didn't ahve any problems.
Efficient
My room was not cleaned throughout my stay. There was huge quantities of hair on the floor. It was long and dark. I understand hair drop happens but the floor was covered. I showed it to my carers but the floor was not cleaned It was not only unhygienic but it was disgusting.
The service I received was fantastic
Because I received the care I needed.
The quality of care and cleanliness of the environment were excellent, as were the medical machinery which were very up to date.
On the whole my stay at the Cleveland Clinic was exemplary. The only weak point, I would suggest, is in communications between the night and day teams. My departure from the hospital was delayed because the night team - who had attended when my surgeon confirmed I could leave - had not properly explained this to the day team who all looked utterly confused when I was ready to go.