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Reviews
Cleveland Clinic London Hospital
2022-10-07
Person
3
5
0
Review of Urology Grosvenor Place
7th October 2022
I came in for tests for a procedure on Monday. These questions dont really work for me.
However, I was told the wrong venue for those tests and went to Portland place. I wasn't offered the shuttle so had to rush across town to Grovner. When I did arrive, flushed I used the toilet facility. The door miss functioned and opened whilst mid flow. Highly embarrassing and another patient had to stand in the doorway whilst I dressed myself.
I reported the incident.
After having my tests, i left and returned home. Approx 30mins after I left, I had a message saying I had an appointment at Grovner place ... 45mins ago! Panicked, i rang and asked what this was and that I wasn't aware of another appointment.
After being passed around somewhat, i was eventually told that it was a mistake.
This was not the care I had hoped and made me feel even more stressful about my up-and-coming procedure.
Cleveland Clinic London Hospital
2022-10-07
Person
4
5
0
Review of Orthopaedics Grosvenor Place
7th October 2022
Overall a positive experience.
Cleveland Clinic London Hospital
2022-10-07
Person
5
5
0
Review of Endoscopy Grosvenor Place
7th October 2022
Cleveland Clinic London Hospital
2022-10-07
Person
5
5
0
Review of Cardiac Surgery Grosvenor Place
7th October 2022
The experience from initial consultation with Dr Sporton to post procedure care was excellent. Paulo, Wilma and the whole team of nurses and caregivers were absolutely brilliant. Made to feel at ease, comfortable and above all confident with the whole process.
Cleveland Clinic London Hospital
2022-10-07
Person
4
5
0
Review of Grosvenor Place ITU ICU 3rd Floor
7th October 2022
Too many reception staff. Seem d very wasteful.
Ridiculous protocol wasting trained ICU nurse time to retrieve personal property from store.
Cleveland Clinic London Hospital
2022-10-07
Person
5
5
0
Review of Plastic Surgery Grosvenor Place
7th October 2022
Cleveland Clinic London Hospital
2022-10-06
Person
5
5
0
Review of Cardiac Surgery Grosvenor Place
6th October 2022
Cleveland Clinic London Hospital
2022-10-06
Person
4
5
0
Review of Grosvenor Place 2nd Floor
6th October 2022
Cleveland Clinic London Hospital
2022-10-06
Person
5
5
0
Review of Endoscopy Grosvenor Place
6th October 2022
Everthing was carried out efficiently, smoothly and in a friendly comforting manner.
Cleveland Clinic London Hospital
2022-10-06
Person
5
5
0
Review of Grosvenor Place 5th Floor
6th October 2022
All staff were courteous approachable and most informative and above all kind.