Cleveland Clinic London Hospital

Cleveland Clinic London Hospital 2022-10-10 Person 5 5 0

I arrived scared and full of questions, I left relaxed and confident.

Cleveland Clinic London Hospital 2022-10-10 Person 5 5 0

The medical team were so professional and showed great care and compassion. The hospital itself was immaculate. I felt safe and reassured at all times.

Cleveland Clinic London Hospital 2022-10-10 Person 5 5 0

The care was exceptional throughout the whole visit. From our first meeting with the reception young lady (who remembered me from my major surgery a few months ago). This put me at ease and was extremely helpful. The two nursing staff were very friendly and reassuring throughout my stay. They could not have been more helpful, explaining each step of the way both prior to and post-surgery. I was able to have refreshments post-surgery and this was tailor-made for me, nothing was too much trouble. Excellent instructions on leaving the hospital and discharge letter

Cleveland Clinic London Hospital 2022-10-10 Person 5 5 0

First visit and very impressed - I did not need costs details as covered by insurance

Cleveland Clinic London Hospital 2022-10-10 Person 4 5 0

Excellent Doctor and nurse but confusion with tests . Got text 9.25 saying I had appointment at 9.30 .Went back to check told it was an error .Left hospital and then was phoned and asked to come back for test When I had the tests I had excellent service I was also given card of someone to contact which I plan to use as I am still confused when further blood tests are due and having this card is a good idea

Cleveland Clinic London Hospital 2022-10-09 Person 5 5 0

All round excellent and punctual service - Elizabeth (allocated nurse on 1st Floor) was very attentive and reassuring.

Cleveland Clinic London Hospital 2022-10-09 Person 3 5 0

Cleveland Clinic London Hospital 2022-10-09 Person 5 5 0

Staff were amazing. So friendly

Cleveland Clinic London Hospital 2022-10-09 Person 4 5 0

I had no problems and everything went well

Cleveland Clinic London Hospital 2022-10-09 Person 5 5 0

I was admitted very unexpectedly after coming for heart tests. I ended up having to have a pacemaker fitted. It was a rather shocking few days but the doctors , nurses and hospital staff were excellent. My only criticism was the food. The portions were enormous and all courses were served together. For example , I ordered soup, a main meal and ice cream Everything was served together and by the time you finished the starter and main meal the ice cream would be melted.