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Cleveland Clinic London Hospital
2022-08-28
Person
4
5
0
28th August 2022
Excellent high quality nursing staff.
Impressive facilities.
Quality and choices of food.
Suggested improvements
First Check in by entrance on ground floor was disappointing. I arrived at 1000 on 23 Aug, which may have been a peak time. There was just one receptionist and a queue of ten patients, with some irritability over the delay caused ; there were desks dealing with other matters with no queues about 20 m away and I thought they could have given the single receptionist assistance. It gave a poor initial impression of Cleveland.
I didn't receive adequate warning of side effects, which caused pain, starting a day after departure.
Otherwise I thought whole stay was excellent.
I gained immediate confidence in my Consultant when I first met. He was able to perform procedure within just three days of first meet. He explained all risks most professionally.
Quality, dedication and skills of nursing staff.
Impressive room and all facilities.
Quality and large choices of food.