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14th July 2022


Professor Cohen is excellent. The day case nursing team were fantastic, professional, caring, supportive and informative. The anaesthetist and post op team were excellent and I felt in good hands.

Suggested improvements
Minor issues: 1.The toilets are electronic and the close/ lock buttons perhaps need stronger lights around them so that you can see that they are on. 2. when on a trolley I noticed the nurses push the button on the wall to open one door but the other door had to be manually opened. There should be an option for a button to open both doors so the trolley can be pushed through easily.


The staff were excellent. The facilities were pristine. The overall experience was reassuring and I knew that I was receiving the best of care.

Check In
Arrival
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Information
Safe
Ease of care
Treatment fees
Experience