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17th June 2022


Totally frustrated by the inadequate communication and completely incompetent administration. never wish to use the Cleveland Clinic again!

Suggested improvements
Everything!


20th June 2022
Response from Cleveland Clinic London Hospital

Thank you for taking the time to complete the survey. We are sorry that your experience with regards to administration has not been a positive one. To enable us to look into this further please contact our Patient Experience Team at PatientExperienceCCL@ccf.org

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
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Information
Safe
Ease of care
Treatment fees
Experience