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14th July 2022


Very professional, friendly service from start to finish. A really good attitude to customer care by all concerned.

Suggested improvements
Nothing.


Everyone I met was very good but I initially went to the wrong building and the man who was acting as 'greeter' in the lobby put me on the shuttle to Victoria, rather than letting me catch a taxi, which I thought was very nice of him.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience