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4th August 2022


The medical care was excellent but the food was not great. It would be better to have a sheet of paper to choose which meal the patient would like and then the patient can tick the box. It was hard to understand the lady offering the food and she forgot to put her mask her until I asked her to and she had to stand close to me to show me the choice. Cost of treatment not communicated to me because my insurance company was paying for it.

Suggested improvements
Please see above.


Nurse Titilayo E

Check In
Arrival
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Information
Safe
Ease of care
Treatment fees
Experience