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8th August 2022


Suggested improvements
The nursing team was pristine and gave good explanations when needed. One nurse used the opportunity to teach another about my vac drain. As a physician, I don't think the opportunity was used in the best way possible. The teaching nurse should have used the SOP to give the receiving nurse the most up-to-date information on how the clinic/hospital does the care, not only try to remember by hart, which led to some confusion on the instructions.



The care by the team.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant