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15th June 2022


The quality of the Nursing team and medical staff was excellent, including the high level of care I received from the ICU team where I was for one night/day. The environment of the hospital was very clean, spacious and appealing. The quality of the food was very good too. The experience was a transparent one, by being kept informed and with nurses who listened to my concerns and questions openly.

Suggested improvements
Prior to admission, I had to chase up the exact arrangements for the scheduling of my operation. I was expecting to be contacted about this without prompting. Although the room was of a very high standard, blackout blinds could be considered as the light streams in very early which can be a challenge when you are sleep deprived!


My consultant was excellent and as this was not the first time he has performed surgery on me, I found it very reassuring he was in charge. He has an incredibly kind and accessible approach and it made a difference seeing him pre/ post surgery once admitted. Overall, I was very impressed with the medical team and thank them for making a challenging time more comfortable and reassuring on many levels.


The quality of the environment and art work everywhere - loved it! One of the nurses on the night shift. She was outstanding!

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant