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Cleveland Clinic London Hospital
2022-07-26
Person
4
5
0
26th July 2022
My first consultation was supposed to happen on the 20th/Aug. The doctor did not show up, and the nurse in charge was the one who helped sort some resolution. She asked me (very apologetically and definitely uncomfortable with the situation) if she could find me another consultant, and I agreed to have it the same week, three days after. It turned out to be better than if I had the consultation on the first day.
I, unfortunately, did not get the name of the nurse, as she was outstanding!
Suggested improvements
I'm still waiting for a confirmation of my surgery date. So far I have not been contacted by the hospital to confirm paperwork, AXA authorization or even prep for the surgery.
Yes, the bariatric nurse in charge was helpful in both my visits! I, unfortunately, did not her name.