Share review of Cleveland Clinic London Hospital

Cleveland Clinic London Hospital 2022-06-02 Person 4 5 0

I was due to have two procedures one after the other and it was agreed a few days before my attendance that the order would switched. However, a system generated message was sent to me 9 minutes after checking in on the day changing the time of one of the procedures (but not the other). This just added to the stress and anxiety I was feeling before the procedures - was the whole day going to be pushed back? The liver procedure (which in the end was not required) would have required a 6 hour post procedure stay in the hospital - this was never communicated to me until I met the consultant on the day.

It was the people - from the three consultants, whom I met pre and post procedure, and nursing team to the meeter and greater team - they were all exceptional.