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5th September 2022


Very smooth process and excellent treatment.

Suggested improvements
Currently, got a problem with sorting out a request for a payment that doesn't need to be paid as it was already covered by a previous payment so being asked to pay it on arrival was inappropriate. Suggest updating your systems to reflect correct payment information to prevent further similar situations arising.


No - everyone was really helpful!

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience