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Cleveland Clinic London Hospital
2024-04-22
Person
3
5
0
22nd April 2024
Simple reason is the phlebotomist was in a rush, couldn't be bothered to make sure she found the vein, she punched the needle in at 1m of a distance without feeling the surface (as phlebotomists should do), pulled iut the needle and rushed to tell her manager she finished her shift.
As a result I have had an extremely bruised spot around the area where she took the bloods, and not only is it a visual bruise it is actually a bump and painful. So quite frankly unprofessional phlebotomist.
Suggested improvements
Dutyof care on her part.