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Cleveland Clinic London Hospital
2022-08-11
Person
4
5
0
11th August 2022
Every step of the way I was treated well. Staff were courteous and helpful.
Suggested improvements
A couple of very minor points:
1. Your computer systems seem to be disconnected. On my first visit some tests were done. When I was invited for pre-operation assessment I was asked questions which were already available from the earlier visit. It is this reason why I have given my observation.
2. Results of all my tests were available separately in MyChart. However there is no option to have a single .pdf file with all tests in it. This could be something your IT people could look into.
3. In your survey you ask me to review the Doctors but the Doctor who attended to me is not directly employed by CCLH but an independent consultant. Why do you not seek a review for such consultants?
My surgeon, Dr. K Menon, did a very good job and operated at very short notice.