Cleveland Clinic London Hospital

Cleveland Clinic London Hospital 2022-08-26 Person 5 5 0

Friendly helpful and supportive staff

Cleveland Clinic London Hospital 2022-08-26 Person 5 5 0

I think this is a fantastic clinic with caring expert care. Thank you very much.

Cleveland Clinic London Hospital 2022-08-26 Person 5 5 0

perfect, except for the reservations process. that was not as sreamlined as I would have expected

Cleveland Clinic London Hospital 2022-08-26 Person 4 5 0

It would have been very good but your administration is chaotic. Despite the colonoscopy having been arranged two weeks in advance, My Chat was never fully updated. I tried to pay on three occasions but it it kept asserting that there was no amount outstanding. On Wednesday, I received a call from Reservations and was told that I could pay by bank transfer. I Paid and then sent an email confirming that I had paid along with the Reference, Johar 4638, on the payment so that they can locate it. On Friday, when I arrived at the hospital, they had not updated the system and I was asked to provide the email, evidence of payment and screenshot etc. Then I was asked which my bank is which is a totally unnecessary question when trying to locate a payment. Then I was asked which bank account I paid it into. Well, I paid it into the only account that you sent me with the reservation email. Where else would I pay it? In a sentence, my feedback is excellent facilities and care let down by chaotic administration systems.

Cleveland Clinic London Hospital 2022-08-26 Person 5 5 0

Cleveland Clinic London Hospital 2022-08-26 Person 4 5 0

Good service and excellent facilities - Grosvernor Place

Cleveland Clinic London Hospital 2022-08-26 Person 5 5 0

Cleveland Clinic London Hospital 2022-08-25 Person 5 5 0

My appointments at Cleveland Clinic were fantastic and the service/care provided was exemplary. I can't say I've ever experienced medical treatment like this before but this was truly first class. My thanks to the all the staff for the sheer kindness, care, professionalism and talent on display. Very well done, thank you!

Cleveland Clinic London Hospital 2022-08-25 Person 5 5 0

The nurses treated me better than I have ever been treated in my life, very caring. The surgeon visited me every day after the surgery and answered all my questions. overall better service than a 5* hotel.

Cleveland Clinic London Hospital 2022-08-25 Person 3 5 0

There is little to NO point in making an appointment, then being asked to arrive a quarter of an hour earlier and THEN waiting almost an hour AFTER the booked time to be seen.