Share review of Claremont Private Hospital

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a private patient
4th July 2023


The stars given, unfortunately do not relate to the hospital itself. I can’t give 1 or no stars as this might reflect badly on my consultant, who was absolutely amazing. The hospital, however, not so much. I’ve had treatments at Claremont before it was taken over by Spire and it was amazing. However, in the short time it’s been owned by Spire, I’ve seen huge changes in communication with patients, standards and attitude. I hope I’m wrong but I feel that under Spire, patients will be treated as a commodity with all the warm, friendliness and amazing treatment of private patients lost in its money making ethos. I want to know I’m getting value for money and valued, as a hospital, I no longer feel that way. I will be using the consultant I usually use but will be going to another hospital to do so for any further procedures. Spire need to show price patients they are not NHS patients, rightly or wrongly. If I’m paying a lot of money, I feel I deserve the distinction.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe