Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Circle Reading - part of Circle Health Group
2024-04-16
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 16th April 2024
my first ever operation so not knowing what to expect ,looked after all the way with clear explanation at each stage of my umbilical hernia op.
this experience was better than expected.
Circle Reading - part of Circle Health Group
2023-11-13
Person
5
5
0
Written by a private patient
Written by a private patient 13th November 2023
Great facilities and professional !
Circle Reading - part of Circle Health Group
2023-11-04
Person
5
5
0
Written by a private patient
Written by a private patient 4th November 2023
Great hospital. Staff friendly with enough time to care for you. Would reccommend to friends and family.
Circle Reading - part of Circle Health Group
2023-06-15
Person
5
5
0
Written by a private patient
Written by a private patient 15th June 2023
An excellent hospital that my partner have visited several times.
Circle Reading - part of Circle Health Group
2023-06-13
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 13th June 2023
This place treats NHS patients like cattle, I was given treatment I did not consent to during the appointment meant to discuss treatment options, which didn't happen, it was decided t what I would be getting without my involvement and I was out the door in 10 min shell-shocked, with no aftercare information, I spent days in agony, my partner was sent out of the room for "privacy", it wasn't even discussed if I would be happy for them to stay or not. they do not listen to patient's needs, they fail to give aftercare, they fail to get proper consent and they discard any complaint, if they even reply at all, there is no learning from this hospital and they roam freely of national guidance on safe clinical practices as they are private, the medical staff are not current with their medical education on conditions that impact a patients ability to understand a rushed process and quote policies at you to withhold treatment that would require you to have treatment that takes longer than 10 min even when the policy states the treatment should have been administered and remove your only witness from a room, isolating you.
Circle Reading - part of Circle Health Group
2023-05-12
Person
5
5
0
Written by a private patient
Written by a private patient 12th May 2023
It's a great hospital & the staff are very obliging, helpful and caring. Thanks
Circle Reading - part of Circle Health Group
2022-09-29
Person
5
5
0
Written by a private patient
Written by a private patient 29th September 2022
First class care and service thank you again
Circle Reading - part of Circle Health Group
2022-09-10
Person
3
5
0
Written by
Written by 10th September 2022
I went in for a day case procedure. Scheduling seemed random and unplanned. Despite being asked to arrive at 7:30am, I had to wait a few hours for my procedure because they decided to start with other cases first.
After care was a let down. I was discharged without medication and told to take whatever paracetamol or ibuprofen I had at home! No mention of how much or how often. I should have been told before the day of surgery to make sure I have pain medication at home if the hospital can't be bothered to provide it.
A few days after surgery, I phoned in tears to let the nurse and Dr know that I was in excruciating pain despite taking paracetamol and ibuprofen, and was dismissed and told to keep taking paracetamol and that a lot of pain is normal! I couldn't even drink water because of the pain.
I ended up going to the Royal Berkshire Hospital where I was given stronger pain medication and could finally bear to drink and take in soft foods. I will avoid Curcle Hospital in future.
Circle Reading - part of Circle Health Group
2022-08-07
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 7th August 2022
Had hip surgery here and couldn’t fault the surgeon, nurses or physiotherapy after care teams. The medical secretaries on the other hand were extremely rude bordering arrogant, such a shame as overall the hospital and staff are lovely!
Circle Reading - part of Circle Health Group
2022-03-15
Person
3
5
0
Written by a private patient
Written by a private patient 15th March 2022
I had a procedure on my forearm four weeks ago at Circle Reading. Anaesthetics ,theatre staff and procedure was excellent. The day case admissions was chaotic and inefficient. I was first on the afternoon list, but was admitted last, so much so that the anaesthetist had to return and hurry things along. The nurse who eventually admitted me was lovely but was run ragged(not his fault!). This a ward with routine procedures, no emergencies so it should have worked liked clockwork. I’ve been a patient before and care has been excellent. Sadly that does not appear to be the case now. Trying to get discharged seemed a mammoth task, another nurse seemed intent on giving me wrong information. Fortunately, I’m blessed with common sense and medical knowledge so managed to extricate myself eventually. I thought you couldn’t go wrong with care at Circle- I was proved wrong and very disappointed.