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Cheltenham General Hospital
2018-02-27
Person
2
5
0
Written by a patient
Written by a patient 27th February 2018
Treated by Chedworth Suite staff like a difficult patient when asking for something that is different from their normal practice and routine. Their response is to firstly simply disregard the patient and then, when that doesn't work, suggest all kinds of dire consequences if the patient does not wish to comply with what the staff want. If you want to be alternately ignored and bullied, this is the perfect place for you.
Also, not given analgesia on the ward prior to being taken for treatment, resulting in severe pain during the procedure.
There is a marked difference in attitude when certain staff members are leading the team and perhaps this is something that management should monitor. People who were caring and competent became petty and vindictive when a particular staff nurse took the lead.