Chelsea and Westminster Hospital 2017-02-22 Person 2 5 0

Surgeon and anaesthetist great. Rest awful! On arrival I was left to find stuff in the room and work out how to use things myself. Staff thought it was okay to use over friendly terms of endearment. Out if order! Good job I brought in my own drugs. Despite being told this they brought them round but at wrong time. They are to be taken with good but brought round 2 plus hours later! Nurses made assumptions without asking me on things not on my records. Not there because the issue didn't exist but they insisted I must be wrong! On check out, the nurse had to get help doing release paperwork, took over an hour to find a sling, and didn't even know how to apply it. I mean, please, a nurse who can't put on a sling? After ten minutes of trying she said I'm trying to work it out! I told her to get someone who knew what they were doing! She was rightly shown up for her incompetence when a physio had to do it. To employ staff nurses who can't do basics, and make serious assumptions about you, telling you that you clearly are in error when it is them, I suggest you keep a wide birth if you need to stay here. The only saving grace was the surgeon and his side kick. The only great bit about my stay